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32ton double girder gantry crane

Aicrane Customized Gantry Crane Solution for Containers Handling

Basic Information of the Project

Atyrau, Kazakhstan
AQ-MGH double girder gantry crane
Used for containers transferring
Delivery time:
75 working days
Installation time:
May, 2023
Installation method:
On-site installation guidance

Video of 32 ton Gantry Crane

Cooperation Process Between Aicrane and the Customer

Customer’s Initial Needs

The customer’s company specializes in manufacturing asphalt and exports its products to the CIS countries. The customer needed a container gantry crane to handle 40-foot and 20-foot containers.

The customer’s initial requirement was for a gantry crane capable of lifting and moving 40-foot and 20-foot shipping containers. Considering that the daily container handling volume is not significant, we promptly provided a comprehensive proposal, emphasizing cost-saving measures by suggesting the use of hooks with simple container spreader. Through six rounds of collaborative discussions and adjustments, both parties arrived at a mutually agreeable solution.

rail mounted gantry crane

The Customer’s Final Choice

Based on the project specifications and our proposed solutions, Тимур ultimately purchased one set of our AQ-MGH European-style double girder gantry crane 32 ton, with the span of 30m, the lifting height of 13 meters and an A5 work duty.
AQ-MGH European gantry crane

Crane Production

We promptly initiated the production process upon receiving the customer’s advance payment. The crane was packaged according to international transport standards, ensuring its safe arrival in Atyrau. During the production, our customer service team regularly updated the crane manufacturing progress with pictures and videos, which made the customer know well about the whole production process.
Crane Production

Container Crane Delivery to Atyrau, Kazakhstan

We have a dedicated shipment department responsible for the equipment delivery and providing customs clearance documents and other necessary materias. After finishing the production, we contacted with the freight forwarder to confirm the transportation, and the crane equipment arrived at the customer’s site smoothly on schedule.

crane delivery

Gantry Crane Installation on Site

Prior to installation, we prepared a 3D installation video to assist Тимур’s team who had limited installation experience. The installation of the crane’s steel structure, lifting mechanism, and trolley operation went smoothly. In May 2023, we dispatched engineers to provide on-site assistance with electrical components and commissioning. Within two days, the engineers successfully adjusted and ensured the equipment’s normal operation, earning high praise from Тимур for their expertise and workmanship.

gantry crane installation
gantry crane 32ton installation
Crane Commissioning and Running

Now the gantry crane and all the accessories have been completely tested, and they work smoothly and reliably as expected. You can check the following video to know the 32 ton container handling crane and European standard trolley commissioning in the logistics station.

What Did the Customer Say

customer from Kazakhstan

Mr. Тимур:

Regarding Our Product

“We are satisfied with the gantry crane product quality and performance. After the commissioning, the whole crane equipment runs smoothly and safely as we expect. We are willingly to recommend Aicrane to potential customers seeking similar container crane equipment.”

Regarding Our Service

“Aicrane team is very professional in offering prompt service, technical support, and commitment to the promises. We are deeply impressed by the engineers’ professional and helpful assistance during the installation process. We are looking forward to cooperating with Aicrane again in the near future.”

Aicrane Service

pre-sale service

Pre-Sale Services: Customized drawing & solution offered;
Online/Offline factory visit;
Zoom meeting.


Sale services: Drawing & solution submitted & confirmed;
Production process updated;
Documents submitted & confirmed.

after-sale service

After-sale services: Installation manual/video provided;
Online guidance provided;
Site guidance provided.

Further Cooperation With Mr. Тимур

Aicrane continues to maintain regular communication with Тимур, ensuring that his equipment operates smoothly and addressing any inquiries promptly. We offer suggestions for routine maintenance and upkeep to guarantee the long-term stability of the equipment. Additionally, we keep Тимур updated on our latest products and technological advancements, enabling him to stay abreast of industry trends. We strive to foster long-term partnerships, consistently delivering value and support to our clients.

The collaboration between Aicrane and Тимур exemplifies a successful partnership. This mutually beneficial collaboration reinforces our commitment to customer satisfaction and the continuous improvement of our products and services. We look forward to further strengthening our relationship with Тимур and serving as a trusted partner for his future equipment needs!